Customer Service

Contact Us

Via Phone:
Call 1-866-KICKS66 to reach us via phone. We are here to answer your calls from 9 a.m. - 10 p.m. M-Sat. and 11 a.m. - 8 p.m. on Sunday.

Via E-mail:
Click here to e-mail us

Via Fax:
1-405-377-0840

Via Mail:
P.O. Box 729
Stillwater, OK 74076

Return an Item

If you have your invoice, you can find these return instructions and a return label on the back:

Return/Exchange Instructions:

We offer the best guarantee in the business. If you are not COMPLETELY satisfied with your purchase, please return it ANYTIME for any REASON!

1. Include your Name, Address, City, State, ZIP, Phone Number(s), and e-mail address (if you have one)

2. Indicate what action you would like us to take:

• Replace/Exchange
• Refund Check
• Credit your Charge Card (Include card number and exp. date)
• Send a Gift Card
• Other (specify)

3. List the merchandise you are returning.

4. Tell us what merchandise you would like (if you are exchanging)

5. Please Describe the Reason for Your Return:

• Too Large/Wide
• Too Small/Narrow
• Did Not Like Color
• Disappointed in Quality
• Received Damaged/Soiled
• Not as pictured in Catalog
• Changed Mind
• Merchandise Arrived Too Late
• Other (Please explain)

6. If you're returning an item or items for credit or if the item you are exchanging for costs less than the original, don't forget to include your charge card number and expiration date, or request a refund check or gift card.

Mail your return package to:

Pops Store P.O. Box 729 Stillwater, OK 74076

If shipping via UPS or FED-EX, use:

Pops Store 507 W. Elm Stillwater, OK 74074